[Resolved]  PayUMoney — complaining regarding first time user through pay u money and cancelled my ticket but refunded amount not credited in my pay u money wallet

Address:	Thane, Maharashtra, 400605
Website:	Pay u money refund status

I have e ticket booked through irctc app and mode of payment was mood by pay u money with the help of my debit card but after sometime with some issues on date journey or timing i have cancelled the ticket by irctc ap and while i login in my irctc app its show that amount has been credited to my pay u money bank
So i just wanted to know and get some instatnt help because from last from 3 to 4 days i have been trying to call tollfree number on pay u but no feedback provide but hope where i will get the accured result
So the issues occured is that my refund status shown on irctc is directly showing that its hass been passed on to pay u money wallet
But i first time user and not able to get proper details regarding with pay u money
So plz pay u money team plz help me with the proper guidance and execuation
My refend status id is [protected]
Of irctc
And one more id [protected]
So plz help me out of this bcz i have not received my refund amount in my account directly of banks
But in irctc app its show that amount has been credited to pay u money
So how can i refund from pay u money
Bcz its first time i ever used this pay u money mode
So let me help me out with this issue
Thank you
With regards and respect to pay u money