[Resolved] PayUMoney — complaint about payment gateway in irctc | |
I have booked a train ticket on irctc website through payu payment gateway from vskp to tata (Journey on oct 8 2017) on 7 oct 2017. Money got deducted from bank but tickets were not at all booked. So immediately take action to refund my amount of about 2324. I would be very much thankful to you i[censored] solve the case immediately and refund my amount as soon as possible. Was this information helpful? | |
Nov 29, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Oct 24, 2017 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |
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