[Resolved] PayUMoney — constant error in payment of fees | |||||
My fees deadline was within 2 days and i had to pay 70k (Approx) but after card details and typing otp payumoney was directly showing error in fees payment and giving a failed receipt Amount wasn not deducted but i wasn't able to pay my fees through it Then my college asked me to give demand draft for it It slowed down by admission process and it created insecurity in my application status Still i'm not able to pay my fees Was this information helpful? | |||||
Jul 27, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jun 26, 2018 PayUMoney Customer Care's response Hi Prasanna, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||||
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We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU