PayUMoney — did not receive refund of 1283.0 | |
Hello payumoney team, I am worried about my refund from healthmug of 1283/- I had made payment for medicines with hdfc bank and few medicines were rejected, because of which part payment was inititated by healthmug for 1283/- via payumoney. I received the message from payumoney about my refund of rs 1283.0 from healthmug on saturday (18 th april 2020) but still it is not reflecting in my hdfc bank account, can you kindly look into it? Hdfc bank is telling me that they have no such request from payumoney. The payumoney payment id is[protected] -meghna Was this information helpful? | |
|
PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 22, 2020 PayUMoney Customer Care's response Hi, We would like to inform you that the refund of amount Rs. 1283.00 has been processed against the Payment ID:[protected] on[protected] with Bank ARN- 15134830110000000829311 and the same will get credited into the source account within 5 to 7 working days (Excluding Saturday, Sunday and bank holiday) from the date of refund. Kindly contact your issuing bank, in case the amount is not credited to the account within the mentioned time. Regards, Team PayU Verified Support Apr 23, 2020 PayUMoney Customer Care's response Hi Meghna, As informed, the refund amount will get credited into the source account within 5 to 7 working days (Excluding Saturday, Sunday and bank holiday) from the date of refund. Today is the 4th working day, kindly wait till 28th Apr-2020 and contact your issuing bank, in case the amount is not credited to the account within the mentioned time. Regards, Team PayU | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
3770
Pending
436
Resolved
2131
View all 3770 PayUMoney reviews & complaints
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
View all PayUMoney contact information
I shared the ARN no and the payment id with the HDFC team, but seems they have denied for any such credit in my account. Kindly please please look into it.
-meghna