[Resolved] PayUMoney — didn't receive irctc refund | |
[protected] : transaction id of the refund of rs 7160 not been credited into my account. I had booked a ticket of amount 7420 and cancelled it on 14th of april and irctc refunded the amount on 16th of april however i haven't received the amount in my bank account. Please do the needful and transfer the amount into my bank account. Here is the cancellation transaction id : [protected] Was this information helpful? | |
May 19, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 18, 2018 PayUMoney Customer Care's response Hi Megha, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |
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