Payumoney — failed electricity bill payment but bank account debited
RaRajendra Nadiger on Mar 8, 2018
On 8 mar 2018 at about 5:11 pm i tried to make payment of my electricity bill amounting rs 1102. My bank account was debited for rs 1111.84 towards this payment. However payu money website showed my transaction as failed.
Please look into the matter and make payment to bescom or arrange refund and credit my bank account at the earliest.
[Mar 08, 2018] PayUMoney customer support has been notified about the posted complaint.
Verified SupportPayUMoney Customer Care's response, Mar 09, 2018
Your transaction id[protected] is has been initiated for refund on 09/03/2018 and the amount shall reflect within 3 to 5 working days (Excluding Saturday, Sunday and bank holiday).
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