[Resolved] Payumoney — failed electricity bill payment but bank account debited

 
1 Review
 Rajendra Nadiger on Mar 8, 2018
On 8 mar 2018 at about 5:11 pm i tried to make payment of my electricity bill amounting rs 1102. My bank account was debited for rs 1111.84 towards this payment. However payu money website showed my transaction as failed.
Payment id[protected].
Please look into the matter and make payment to bescom or arrange refund and credit my bank account at the earliest.
Complaint marked as Resolved Apr 9, 2018

Complaint Status


[Mar 08, 2018] PayUMoney customer support has been notified about the posted complaint.
Verified Support
PayUMoney Customer Care's response, Mar 09, 2018
Hi,

Your transaction id[protected] is has been initiated for refund on 09/03/2018 and the amount shall reflect within 3 to 5 working days (Excluding Saturday, Sunday and bank holiday).

Regards,
PayU Team
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    Payumoney - failed electricity bill payment but bank account debited