PayUMoney — Failed transaction but the money deducted

Yesterday I paid 20 rupees to pay you money merchant with my Freecharge wallet. Freecharge shows that the transaction was successful but payumoney claims that the transaction was failed and they are not returning my money please look into this matter. I am also submitting the transaction id screenshots of both recharge and paper money wallets please help me
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PayUMoney customer support has been notified about the posted complaint.
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Hi!

Apologies for the inconvenience.

As checked, this is a failed transaction and we have not received any funds for the same. Please contact your issuing bank for further assistance.

Regards,
Team PayU

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