[Resolved] PayUMoney — failed transaction on payment of exam fees | |
On 8th oct i pay exam fees to manonmaniam sundaranar university tirunelveli that my transaction failed and my money deducted from my bank account. When i contact my bank that they said your amount was sucessfully recieve by merchant but my exam fees was not paid rs 1710. Payment id:[protected] so kindly make a refund of my money. For futher contact number [protected] or k. M. [protected]@gmail.com i would expect a positive answer from your side. Thank you
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Feb 22, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jan 17, 2018 PayUMoney Customer Care's response Hi, We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. The amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id -[protected]gqpj4kobrPRI in order to get the status at their end. Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, Team PayU | |
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