[Resolved] PayUMoney — Failed transaction payment debited refund not yet effected second time | |
I was trying to book refill for IOCL on 12.9.21 at 12.35 hours and was directed to pay Rs.900.5 and I used Amazon pay to make the payment and the amount has been debited from my IOB SB account but the booking was not completed . The UPI reference id is[protected] I requested IOCL to refund the same but IOCL replied no pending transaction is available with them and asked me to take up the issue with service provider. Refund requested to be credited into my SB Account I am not able to contact Payumoney Was this information helpful? | |
Oct 12, 2021 Complaint marked as Resolved The company has refunded the amount to my bank account and intimated me. PayUMoney customer support has been notified about the posted complaint. Verified Support Sep 27, 2021 PayUMoney Customer Care's response Hi! Your transaction has been refunded. you will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays).
| |
 1 Comment | |
Comments
I received the refund. Thank you
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
3770
Pending
436
Resolved
2131
View all 3770 PayUMoney reviews & complaints
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
View all PayUMoney contact information