[Resolved] PayUMoney — fraud transaction from my account

arvindkrch

from Kanpur, Uttar Pradesh

Address:

277001

I have got a fraud call from [protected] and they asked for atm number along with cvv number which i have given to them and then from my account a amount of rs 9999.00 has been deducted. The transaction number is[protected] and the time is 10.02pm on 05/08/2017 and pos is [protected]. The transaction has been done from my state bank of india account.
Its my request that please stop the delivery of the goods which they have purchased or cancel this transaction. My contact number is [protected].

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Sep 14, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team