[Resolved] PayUMoney — Fraud Transaction using PayuMoney | |
On 24.05.2021, I applied for my ownon www.https://passportsindiaseva.in/. I made two transactions of INR 2995 from my credit card for the renewal of my passport. As per the terms of payment, the amount would include my fees for passports renewal and I would get a call from the passport officer to fix my appointment at the passport office Chandigarh as per the available time slots. The payment gateway was PAYU MONEY. After I made the payments I got two SMS from (JK-PAYUMN) and email from ([protected]@passportsindiaseva.in), which made me a little suspicious about the authenticity of the website. The reference numbers/application numbers in these SMS/EMAILS did not appear to be genuine. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support May 26, 2021 PayUMoney Customer Care's response PayU is a payment aggregator who helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, any refund/resolution will be provided by the merchant only. In case you do not receive support from the merchant, you may raise a chargeback at your issuing bank
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