Hello Team,
My name is Tirthadeep Das and currently I am an employee of Ernst & Young GDS and I have the salary account on your HDFC bank on Sodepur Branch and my account details are as follows:
Account number : [protected]
IFSC Code : HDFC0009120
On 9th March, 2023, two unauthorized or fraudulent transactions happened on my salary account without my knowledge of Rs. 20, 000 and Rs. 10, 000 respectively. Total amount of Rs. 30, 000 has been debited from the account by unauthorized manner.
The transaction details are as follows:
1. Reference number[protected]
Amount debited - Rs. 20, 000
2. Reference number[protected]
Amount debited - Rs. 10, 000
My phone is always with me and I didn't receive any messages or OTP regarding this transaction on my registered mobile number or email id and also I didn't share my debit card details or pin to anyone.
In my bank statement, it is showing that pos transactions has happened to my account and the merchant name is Payu Payments Private Limited and attaching the same here.
I immediately complained to bank and also raise a ticket to Payu support but no support executive from payu team has contacted me.
I want my money refunded back to my account. Please look into the matter.
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