PayUMoney Customer Care
PayUMoney
Website: | www.payumoney.com |
Address
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32 Gurgaon Gurgaon District Haryana India - 122002 |
Customer Care Phone Numbers and Contacts
Additional infoSubmit a Complaint
Customer satisfaction rating

Good news! We have a good connection with the company and they're good at resolving user complaints.
PayUMoney related photos (953)
Payu Money Incentive issue for Reseller Account
Payment not received
Kitchenin_com.myshopify.com
Complaints with pictures are more trusted and informative
View all
PayUMoney Photos
Payu Money Incentive issue for Reseller Account
Payment not received
Kitchenin_com.myshopify.com
Paid municipal tax with payumoney , but the amount is not credited to the municipal tax
Amount deducted but not refund in my account
Transaction failed. Money deducted
Refund not credited in my bank account
Product
PayUMoney Complaints & Reviews
Sort by:
Sir I have invested in the shoppers earning app of Rs 20, 000 and have then applied for withdrawal on January 29 2021 but...
Helpful
Share
I have paid through the portal which showing Payment of rs 10/- but amount deducted is 2632/- and also no transaction ID is...
Helpful
Share
PayUMoney — I have Ordered some Stuff on 28th January 2021 ,neither any Order was Received Nor I have got refund. kindly refund My Money Asap
Have Ordered some Stuff on 28th January 2021 through payu, neither any Order was Received Nor I have got refund. kindly refund My Money Asap.
Read full review and 1 responses→
Add a comment
Helpful
Share
Post your Comment
PayUMoney — Refund Needed
I have paid a sum of total ₹10000 to the shoppers app in two installments of ₹5000.I have not received back money, this company is a fraud. Please initiate refund
Read full review →
Add a comment
Helpful
Share
Post your Comment
PayUMoney — Complaining about to withdraw my money
I recharge in shoppers through ur link bt when i withdraw that money it shows approved in shoppers app bt still nt credit in my account where is my money i want my money back
Read full review →
Add a comment
Helpful
Share
Post your Comment
PayUMoney — Payment not reflected in beneficiaries account
I had done my payment of 16 February 2020 of rs 800. The amount was debited from my account but not reflected in the benificaries account wjat yo do now
Read full review →
Add a comment
Helpful
Share
Post your Comment
PayUMoney — Withdrawal not received
Hi
There was a payment of 32800 issued to me on the 6th of February 2021 from The shoppers app the payment is showing approved however the money is not yet credited in my account. Please help me
There was a payment of 32800 issued to me on the 6th of February 2021 from The shoppers app the payment is showing approved however the money is not yet credited in my account. Please help me
Read full review and 1 responses→
Feb 18, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
PayU is a payment aggregator who helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, any refund/resolution will be provided by the merchant only. In case you do not receive support from the merchant, you may raise a chargeback at your issuing bank.
Add a comment
Helpful
Share
Post your Comment
Dear Sir I have added rs 5001/- on 30/01/2021 to theshoppers my transaction id T2101301727221909727981 transaction type shopping...
Helpful
Share
The shoppers application illegally taken my 1.70lakhs i contact payumoney official website but they said give us transaction...
Helpful
Share
Hi,
My name is Ajit, I have been fraudulent with a lot of money, I put money in the Pay You Money payment gateway,...
My name is Ajit, I have been fraudulent with a lot of money, I put money in the Pay You Money payment gateway,...
Helpful
Share
PayUMoney — Shoppker company cheat
I send money of rupee 20000 from payu method to the shoppkeper company but they cheat with me this company was farud please refund me
Read full review and 1 responses→
Feb 16, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Hi, we are really sorry about this and totally understand your concern over here. We'd suggest you to raise this immediately to the Cyber Cell office and they shall assist you further.
Add a comment
Helpful
Share
Post your Comment
PayUMoney — The shoppers scam shoppers illegally taken my 1.70lakhs
Sir please refund my money the shoppers app illegally taken my 1.70lakhs
sir please help me
sir please help me
Read full review →
Feb 15, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Add a comment
Helpful
Share
Post your Comment
PayUMoney — Zara International refund
Read full review and 1 responses→
Feb 15, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Hi,
Please note that this is a successful transaction via Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - [protected] in order to get the status at their end.
Regards,
Team PayU
Please note that this is a successful transaction via Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - [protected] in order to get the status at their end.
Regards,
Team PayU
Add a comment
Helpful
Share
Post your Comment
PayUMoney — Money looted by the shoppers app
I deposit money in the shoppers app now they don't give money back i paid via payu money the shoppers app is now scam please give me money back it was 10k i need refund for that i need to pay school fee in march please help
Read full review →
Add a comment
Helpful
Share
Post your Comment
PayUMoney — Money looted
I deposit money in the shoppers app now they don't give money back i paid via payu money the shoppers app is now scam please give me money back it was 10k i need refund for that
Read full review and 1 responses→
Feb 14, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Hi,
Please note that this is a successful transaction via Payment Id - [protected] &[protected] at our end, the amount for the same has been remitted to the merchant.
If you have not received an appropriate response from the merchant, we request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.
PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, hence we are unable to process a refund from our end.
Regards,
Team PayU
Please note that this is a successful transaction via Payment Id - [protected] &[protected] at our end, the amount for the same has been remitted to the merchant.
If you have not received an appropriate response from the merchant, we request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.
PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, hence we are unable to process a refund from our end.
Regards,
Team PayU
Add a comment
Helpful
Share
Post your Comment
PayUMoney — I transferred to the shoppers app but they not giving back.
I need a refund.
I transferred Rs 20000 through PayU Money to the shoppers
I transferred Rs 20000 through PayU Money to the shoppers
Read full review and 1 responses→
Feb 11, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Hi!
As checked, this is a successful transaction via PayU Id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.
Regards,
Team PayU
As checked, this is a successful transaction via PayU Id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.
Regards,
Team PayU
Add a comment
Helpful
Share
Post your Comment
Latest Resolved
- Amount deducted my account but not transfer my csc wallet
- Payment through payu
- Free fire diamonds topup
- Hold my amount
- Fee payment not received
- College fee - transaction not successful but amount credited
- I have paid payment but I didn't get the service
- I transferred colleges fees using payumoney but it not deposit in my bank
- I need my refund.
- Refund and I didn't received any email or sms for transaction ID.
Featured Complaints
PayUMoney PayUMoney - BBMP tax payment - not complete PayUMoney PayUMoney - payment failed for irctc transaction on 30 sep 17 PayUMoney PayUMoney - non credit of funds to beneficiary
Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.
Regards,
Team PayU