PayUMoney — i paid for byju's books 7000. its showing error please confirm the payment is done or not

Address:358 11 TH MAIN SRINIVASANAGAR BANGALORE

Hello sir

I'm paid for byjus books through this pay u money. I getting the error after I done the payment of 7000. Pls confirm the payment has done or not. Otherwise pls refund me. Its humble request
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Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

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