BYJU's Customer Care

Please cancel my Byjus course because we can't pay the Emi My home condition is poor .plz cancel my Byjus course

Sir I received the product on October 10th and the 15 days were over then I will say to every I am not pay the EMI because my home condition is poor and I am not pay the amount of EMi because we can't effort that but anyone not say anything or they were saying the products was not refund. plz do anything

I'm getting unnecessary calls from byju everyday regarding some product which I haven't taken... I've never ever used byju in my life and still getting calls regarding some product... I've told them it's a wrong number and to not call me anymore. I'm still being harassed each and every day unnecessarily.

I was purchased the product in the month of September after paying Rs5000/- to the co. and after purchasing the same three installments have been paid amounting Rs.2333/-, In total Rs. 11000/- have been paid to the company/institution. Several times I requested to the executive of the institution to refund my amount as well as quit my child Aniket Anand from BYJUs. but till date mentor or sales person have not contact with me. I send the mail for byjus support team for refunding the amount but several persons talked with me on my request but they told refund is not possible because already two months is over but i am paying Rs.2333 per month emi. Now i don't want above product because I am not capable to pay Rs.2333/- per month emi and also there is no benefit from the institution.. They are cheater. Please cancel the application and refund the amount.

The Bijuys counselor sold me the product without the complete details about the same. I have been following up on the same and have called several times for this since 2 weeks.

I need a call from someone who has the decision authority and resolve my issue for a product cancellation. No call required from the mentors.

Regards,
Hussain
[protected]

Byju's cheated me about wrong course. They told me that there will be classes 3 times a week, and i went to buy the course. But after buying, they say i have enrolled for just some material and not for the classes, and i have to pay again for the classes.

When I start the byju's premium app in tab given by the byju's it showed like this
Missing SD CARD
please insert byju's SD card into the SD card slot
Error no 2002

I have purchased byjus before three months and I received a tablet without the ias app or video content so I have sent a cancellation request through email and by calling so they told me that they have initiated the cancellation but after three month they have told me that they cannot cancel it after three month but I raised the cancellation request within 10 days of receiving the product so I want complete cancellation and refund.

I purchase the product now in trial period i want to cancel the product, i tried to contact customer care for cancellations but no one answer, already i sent mail also.
order number-SO-[protected].
Invoice date-31-Dec-2020
Invoice serial no-TIKA[protected].

Sir / medum
I have not interested in puc so
Next year I want join deploma .
Your course is good it is not useful to me now .
Please cancel my EMI

I have placed an order with byjus and cancelled it later after a couple of days because my child moved to a different city with a different coaching institute and hence cannot study from Byjus
And I wanted to return the Byjus product because my child wasn't available later.
On thousands of calls and mails to the cancellation team of BYJUS they haven't yet cancelled my product and it's been 2 months now since I am trying to cancel.
If nothing further happens in a week I will file a police complaint against the same.

NOT GOT THE CLASS V BOOKS TILL DATE IN THIS ACADEMIC YEARlost sd card containing class four to class 8 the LENOVO tablet given is not charging not couriered the books of class v from last 8 month i am complaining but [protected] had sold us the course but is not coperating with us then i called in [protected] he is taking the same line of course as his predator. Ameesha sahoo staying IN AGRA uttar pradesh the BYJUS authority of AGRA not responding so help us GOD almighty and bless BYJUS

I have deposited Rs.5000/-(Rupees Five Thousand) only in their (Byju's online study for class 11 for my daughter Ms.Tanvi Singh) account as an advance to test their trial but they are not providing study material.Moreover, they are asking us to deposit the remaining amount of Rs.55000/- (Rupees Fifty Five Thousand) only which I have have denied because the they have betrayed from their word of trial.It was only after our satisfaction that we had to send the 55000/- amount.

The transaction Ref No.is IRO1447852 dt.[protected] made in the name of Tanvi Singh.
Regd mobile no is my wife's no-[protected].
Email Id- [protected]@yahoo.co.in

Rgds.,
Anup Kumar (Tanvi Singh's father)
[protected]