BYJU's Complaints & Reviews

I buy byjus course for my son, i observe my son is not understanding proper course and mentor also not supporting properly, thats why i want quit from the byjus course.

Why u hold my cancellation
Plz canceled my product urgently..

We subscribed 3 year course in last November. We are now unable to
continue the same as we have decided to join the child in Hostel and
there's no flexibility to carry laptop/ phones.
Hence I request you're team to consider this case and arrange to permit
for cancellation of the due course.

Raised a mail on May 13, 2022 but still issue not resolved yet
Every time when we mail, we'll get mail that it is in process.

Pl solve my grievance and cancel auto EMI agreement,

I SHOBHIT PANDEY father of DEVISHI PANDEY I want to cancel my order with registration immediately in Byjus and refund my amount as original mode of payment

I ordered a byjus product for 15 day trial. I wanted to cancel the order and sent mail regarding it within 10 days .
I also received a call that my account was cancelled. My wards classes should have begun from june . As my account was cancelled, my emi was not deducted on 6 june as specified. I was not able return the product as there was no further response from byjus and I have still not got the refund of rs.5000 .
Tody (june 27) I got a message from byjus that emi will be deducted on 6 July . My ward never attended any classes. In case emi gets deducted I will take legal actions . I need proper response from byjus team within end of June .

Please help me get my pin validation number.

I continously mailing and calling to byus department for the cancelation. They alway said we arranging the call but no call arranged no cancelation procedure done till date .my son arrush not taking any interest into it even.no proper supervision was present waste of money and time

I have purchased Byju's course of class 11th and 12th + NEET due to financial problems I want to return it, so my parents talked to the counselor but he refused to do so and manipulated them. Then I sent a mail the Byju's support as well as Byju's cancellation ID but we got no response. Then I talked with the mentor and said about my issues and want to return it and get refund but she started laughing and ask to talk with my father, he too said the same thing and the she asked us to send some documents to the mail we have sent to her but no use, they are not responding at all. Please help me and cancel my subscription in Byju's and refund my full money no matter what. Very disappointed by Byju's.

I don't have proper communication and thought to cancel the subscription. They were not helping in any way. We have not received calls from mentors properly. It is less than 10 times. They were arguing me they have called us for more than 25 time. So I have asked for call list details they are not sharing call list.

I requested BYJU'S to change my batch but after several emails and calls to the support team the work isn't done yet.
The request was made last week but the company is postpending the complain.