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BYJU's Complaints & Reviews

2.1
Last updated Jun 28, 2022
Complaints 3332
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Unresolved
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BYJU's Head Office Address

2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru
Bangalore District
Karnataka
India
560029

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+91 92 4133 3666
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BYJU's reviews & complaints(3332)

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I buy byjus course for my son, i observe my son is not understanding proper course and mentor also not supporting properly, thats why i want quit from the byjus course.
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    I have been trying to connect you for cancel my order so long but not one responded. I want to cancel my order ASAP and want my refund ASAP.!
    Please cancel fast otherwise i complaint at your office.im telling so many times but your team cannot reply me l file case to the Byjus

    Name- komal Rajawat
    Order ID - SO-[protected]
    Mobile no - [protected], [protected]

    Thank you so much....
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    I want to cancel my IAS subscription, I'm telling so many times to the company employee but they do not reply anything. Please cancel my subscription. And stop my emi. I'm very upset. Please cancel my course and refund my amount. I have been trying to connect you for cancel my order so long but no one responded. I want to cancel my order as soon as possible and want my refund back.
    Name= Rohit Piproliya
    Order id-- SO [protected]br...
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    Students name - Mousam jha
    Counsler name- kanish kumar
    Your bda comes to my house for product counselling i submit 5000rs for tab
    But now mousam jha has not interested in byjus product...
    Plz canceled my product
    Counsler kanishk kumar no - [protected]
    And very important mousam jha has done on app.. not any person
    Mousam jha- [protected]
    Plz canceled my product .. when i got conformation...
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    Why u hold my cancellation
    Plz canceled my product urgently..
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      We subscribed 3 year course in last November. We are now unable to
      continue the same as we have decided to join the child in Hostel and
      there's no flexibility to carry laptop/ phones.
      Hence I request you're team to consider this case and arrange to permit
      for cancellation of the due course.

      Raised a mail on May 13, 2022 but still issue not resolved yet
      Every time when we mail, we'll get mail that it is in process.

      Pl solve my grievance and cancel auto EMI agreement,
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        I SHOBHIT PANDEY father of DEVISHI PANDEY I want to cancel my order with registration immediately in Byjus and refund my amount as original mode of payment
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          I ordered a byjus product for 15 day trial. I wanted to cancel the order and sent mail regarding it within 10 days .
          I also received a call that my account was cancelled. My wards classes should have begun from june . As my account was cancelled, my emi was not deducted on 6 june as specified. I was not able return the product as there was no further response from byjus and I have still not got the refund of rs.5000 .
          Tody (june 27) I got a message from byjus that emi will be deducted on 6 July . My ward never attended any classes. In case emi gets deducted I will take legal actions . I need proper response from byjus team within end of June .
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            Please help me get my pin validation number.
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              I want to cancel my IAS course in Byjus.

              But they refuse to cancellation policy is over after 15 days. But i paid for all my products that i received already, the emi that i am paying monthly is for the live classes, recorded classess and other materials.

              I just want to cancell my emi and cancel my access to all materials which I am not gonna need any more.

              If I am not gonna use it then I don't...
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              I want to cancel my IAS course in Byjus.

              But they refuse to cancellation policy is over after 15 days. But i paid for all my products that i received already, the emi that i am paying monthly is for the classes and other materials.

              I just want to cancell my emi and cancel my access to all materials which I am not gonna need any more.

              If I am not gonna use it then I don't need to pay anymore....
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              I have taken a course of 1 year for my brother in law from Byju's. They promised to start from basics and provide my candidate with the best learning. As soon as i made the payment via the links shared by Byju's representative, they stopped communication in terms of candidate orientation, learning schedule, timetable. Candidate kept chasing the shared mentor contact for numerous questions on how to start learning and schedule while the mentor...
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              I have been trying to terminate the Byjus program since past month as I am not able to pay EMI’s and I informed them within the trial period of 15 days still no action is being taken yet. It is very harassing for us....
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              I have taken my byju's IAS preparation course in Nov 2021. They sent tablets and also send books in January 2022. I have already paid 5 months EMI. Now my family is family economical crisis and my family is not able to pay further EMI'S but the finance company pressurised. I mailed the byju's company to cancel the product firstly they didn't respond then I again mailed they reply after some days that one employee contact you after some days...
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              I continously mailing and calling to byus department for the cancelation. They alway said we arranging the call but no call arranged no cancelation procedure done till date .my son arrush not taking any interest into it even.no proper supervision was present waste of money and time
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Byju's — Cancel my product immediately

                Order I'd - SO-[protected]
                I want to cancel my product immediately .now I don't want to enroll I also drop a mail regarding my cancellation but still no response

                For further communication contact on [protected] don't call on lead no. I am attaching proof of payment and cancellation email where I didn't receive any response from Byjus side.

                I want to cancel as soon as possible...
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                My name - Lalatendu mahanta .I want to cancel my course. My mother can't able to pay the fees of my course. Byjus' agent who came to my house gave no documents and told me that I can stop this course anytime.But two months are going and I want to stop my course nothing is happen. The agent Trilochan Das (ph no :-[protected]) don't contact with us .If I call or message him he cut the call and give me no reply.So please take a charge against...
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                I have purchased Byju's course of class 11th and 12th + NEET due to financial problems I want to return it, so my parents talked to the counselor but he refused to do so and manipulated them. Then I sent a mail the Byju's support as well as Byju's cancellation ID but we got no response. Then I talked with the mentor and said about my issues and want to return it and get refund but she started laughing and ask to talk with my father, he too said the same thing and the she asked us to send some documents to the mail we have sent to her but no use, they are not responding at all. Please help me and cancel my subscription in Byju's and refund my full money no matter what. Very disappointed by Byju's.
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                  I don't have proper communication and thought to cancel the subscription. They were not helping in any way. We have not received calls from mentors properly. It is less than 10 times. They were arguing me they have called us for more than 25 time. So I have asked for call list details they are not sharing call list.
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                    I requested BYJU'S to change my batch but after several emails and calls to the support team the work isn't done yet.
                    The request was made last week but the company is postpending the complain.
                    BYJU's customer support has been notified about the posted complaint.
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