[Resolved] PayUMoney — I'm complaining against railway cancelled tickets

Ramavicky

from Udaipur, Rajasthan

Address:	Gurgaon, Haryana, 122001
Website:	Www.payumoney.com

I have cancelled my ticket with pnr no [protected] on 16 may 18 06.43.18 hrs. My cancellation i'd is [protected]. Till date i have not received my refunded amount. Kindly check the status as per irctc they have already refunded the amount to pay u money. Still there is no balance of refund on my account please let me know when they will refund the money.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jun 29, 2018

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

Related PayUMoney reviews

View all 3770 PayUMoney Reviews

Comments

Ranjith Hiremath

from Gurgaon, Haryana

I payed money to ideal prepaid .Money deducted but payment failed.i did it in ideal prepaid payment for electricity.

PayUMoney Customer Care's response, May 27, 2018

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU