[Resolved] PayUMoney — In two transactions one payment not received to desichain | |||||
Did two bank transaction to desichain payment is deducted from bank account but still, company is saying that they have received only one transaction. Below is details. Value date-05/03/2017; transaction date-06/03/2017; transaction remarks - bil/[protected]/payumoney/[protected]_payu Withdrawal amount - 218 Value date-05/03/2017; transaction date-06/03/2017; transaction remarks-bil/[protected]/payumoney/[protected]_payu Withdrawal amount - 218 Please ensure both payment to desichain. Thanks Ravi kumar Was this information helpful? | |||||
May 18, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 17, 2017 PayUMoney Customer Care's response Hi Ravirajan, We would like to inform you that the TXN for the Payment Ids [protected] and [protected] are successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end. Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer Regards, Team PayU | |||||
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We are unable to track the transaction with the information provided by you.
Request you to share your Payu Payment ID, Email ID and mobile number at care@payumoney.com and the concerned team will be able to help you further.
OR
Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer
Regards,
PayU Team