PayUMoney — irctc ticket booking failed transaction refund

I booked a ticket on last thursday but my transaction was failed and still my money got deducted from bank account. Now when i checked in irctc refund status it says that my refund has been credited to bank payumoney. I have not received my
Refund yet. Its been a week. My refund id is [protected]. Please help me with this. When will i get my amount credited?...
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PayUMoney customer support has been notified about the posted complaint.
Jun 29, 2018
Updated by Sanjay kumar007
Very slow...

I never use your payment gateway, or your app.
Jun 29, 2018
Updated by Sanjay kumar007
Very slow...

I never use your payment gateway, or your app.
Jun 29, 2018
Updated by Sanjay kumar007
Worst services
Complaint comments 

Comments

Respested sir i h ace paid the amount for my account to mmyydde univercity jabalpur m.p. 1764.16 transcition number S53558351 dated[protected] but till now they sont recive money and amount has been dedusted plz refunnd my money
PayUMoney Customer Care's response, Jun 30, 2018
Verified Support
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

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