[Resolved] PayUMoney — irctc ticket cancellation refund amount not received | |
Irctc ticket cancellation id - [protected], date - 07.05.2018, pnr no - [protected], train no - 12369, refund amount 2360/-, irctc shows that the refunded amount send to payumpp on 08.05.2018, bank refund transaction id - [protected], but the amount are not deposited in my bank account still today. Please take the necessary steps... I am weating you reply...
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Jun 27, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support May 15, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU