[Resolved] PayUMoney — irctc tickets not booked but amount deducted from my account | |||
I tried to book tickets on irctc on 4/4/2018 Via payu but the amount got deducted of rs 241.8 (Reference by bank payu-sdk. Irctc.co.[protected]@623311) but ticket didn't got booked so how can i get refund of my money and plz resolve the problem as soon as possible or else get my bookings done as soon as possible nd this is second time i m having inconvenience by payu Was this information helpful? | |||
May 5, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 04, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |||
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U just like to waste our time by sending u all this information
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while payment in process suddenly the internet stopped and showed an error and hence the merchant didnt received the money but the money got debited from the bank..please help me get get a refund