[Resolved] PayUMoney — irctc tickets refund amount not credited in bank account | |
I had booked a ticket through IRCTC website but due to some reasons i had to cancel it. when I was looking for refund the website shows that rs 120 have been credited to Pay U money account. But payUmoney is not showing any transactions. Transaction ID: [protected]PNR: [protected] Train No./Name: 12724 / TELANGANA EXPTransaction Date: 8-Jun-2018 NEW DELHI ( NDLS) GWALIOR ( GWL) Cancellation/Refund ID: [protected]Bank Name: PayU Money Booking Amount: 240.0Refund Amount: 120.0 Refund Date: 9-Jun-2018 Was this information helpful? | |
Jul 22, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jun 21, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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