[Resolved]  PayUMoney — its been a week and still no refund.

Refund of rs. 3241.0 of payment (Id[protected] done on snapmint credit adverisory private limited is successful. It will reflect in your account in 3-5 working days.

Message was send on[protected]. Its been a week and i still haven't received the amount. Both snapmint and payumoney not replying to my emails even though they guaranteed reply in 24 hours its been long past that. Very unprofessional. Please look into this matter asap.
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Apr 17, 2019
Complaint marked as Resolved 
Amount was refunded. Problem solved.
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2019
PayUMoney Customer Care's response
Hi,

Your Transaction id [protected] has been refunded via Bank ARN 75503729102028605230859 from our end. Banks generally take 7-10 working days (Excluding Sat, Sun & bank holiday) to refund the amount. Please contact them for further assistance in this regards.

Regards,
Team PayU
Complaint comments 

Comments

How did you got your refund back?.i still didn't receive it.it's been 12 days.visited by bank for help but nothing had been sorted out.

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