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Snapmint Complaints & Reviews

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Updated: Apr 20, 2025
Complaints 722
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56
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Snapmint reviews & complaints(722)

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K
Kalyan Bopate
Apr 20, 2025
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I am complaining about my flipkart voucher purchase

I Haven't Received my flipkart voucher till now....
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L
luvlysingh
Mar 10, 2025
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Closing my account

Address: Office No. 201, 2nd Floor, C-Wing, Neelkanth Business Park, Nr. Vidyavihar Station, Vidyavihar (West), Mumbai - 400086

I order regular from snapmint but feb 2025 when I order one product.. I give down payment but they didn’t even deliver the product and also close my snapmint account.. this is so so much frustrating and disturbing me mentally.. I am trying to manage my cibil but they close my account and not responding my emails...
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M
Mansiparekh123
from Virar, Maharashtra
Mar 10, 2025
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Not returning my money

Address: Vidya vihar west
Website: Snapmint which helps with loan

I have placed an order with flo mattress and the payment gateway was snapmint i have cancell My order next day and flo mattress people have refunded the amt to snap mint people but they r not giving me the money back and making me pay the emi’s...
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A
Ashirp
from Kozhikode, Kerala
Feb 10, 2025
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EMI processed without getting the amount/voucher

I have taken one EMI amount worth 7500 as flipkart voucher through snapmint app (order id:[protected] yesterday (09/02/2025). Snapmint sent the mail for avail the voucher and i did the avail then it’s showing it would be sent the voucher to the mail within 30 minutes, unfortunately there is no such mail received yet but the in application status changed and my EMI started...
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R
Rahul Singh07
Jan 14, 2025
Jan 14, 2025
This thread was updated on Jan 14, 2025
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Profile update

Address: Moondiya todabhim karauli raj

My snapmint all emi cleared but not updated profile...
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H
hscbc
from Mangalore, Karnataka
Nov 7, 2024
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Product not yet received

Website: snapmint

My product has not been received yet its been more tha 40 days, my emi is not yet paid, i dont trust if ill ever receive my product my order number is 22783020 please do the need full or cancel my product...
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T
Taanuuu
from Padrauna, Uttar Pradesh
Sep 10, 2024
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Regarding an order from amazon

I placed an order on snapmint for amazon i have paid all my emis and still the order is not delivered but showing completed on snapmint. I tried calling them even mailed but got no response. They have not delivered my order but showing completed. What am i supossed to do next....
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D
Daniel David M
Sep 8, 2024
Sep 28, 2024
This thread was updated on Sep 28, 2024
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Mobile number change

I request 4 times to change my mobile number, past 1 month...but they still not change my mobile number...very very bad service about that ...so kindly change my mobile number that is the complaint..thank you...
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K
K Lyngdoh
from Shillong, Meghalaya
Sep 5, 2024
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Products not received

Address: Not Found
Website: snapmint.com/about-us

Hi There, Snapmint, this is my Order number: 20580878. I ordered a product from Amazon, and while my EMI payments have been coming due and my down payment of $1344 has been deducted, the goods have not yet come. Kindly take care of this as soon as you can. Kindly give me a call to talk about this problem that I frequently encounter. This was the message I wrote to their email id and it was found out that the email id mentioned in website...
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Address: Unit 301 & 302, 3rd Floor, Origin 108, Nr. Bhakti Bhavan, Sindhi Society, Chembur, Mumbai, Maharashtra 400071

Dear

Snap mint Team Please Release my Gift Vocher Of Rs 3200 Which I have Purchased AUGUST Month . And Still I have Not Recived to Mail Id Given [protected]@gmail.com And
Order No Is :[protected], Please Release my Gift Vocher Of Amazon ASAP And Please Do the Need Full

Regards
ASIM PASHA
MOBILE NO :-[protected]...
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M
maazn
from Nallur, Tamil Nadu
Aug 6, 2024
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Unauthorized charges

Snapmint deduct money from my account 590rs through NACH payment process....
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B
Baljeet Kumar Sharma
from Delhi, Delhi
Jul 19, 2024
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delete account

Address: c 1 Extension Jhanda Chowk New Ashok Nagar Delhi

I hope this email finds you well. I am writing to request the deletion of my Snapmint account. I no longer wish to have an active account with Snapmint and would like all my personal information and account data to be permanently removed from your system. Please find below the details of my Snapmint account: Registered Email Address: [protected]@Gmail.com Full Name: Baljeet Kumar Sharma Contact Number - [protected] I understand that...
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T
from Pune, Maharashtra
Jun 5, 2024
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Permanently close my account and

Address: Tulsi Vandan-2 Apartment, Spine Road Spine Road MIDC Pradhikaran

Dear Snapmint Finance Team,

I hope this email finds you well. I am writing to formally request the closure of my account with Snapmint Finance.

I have thoroughly evaluated my financial situation and have decided to discontinue using the services provided by Snapmint Finance. I appreciate the convenience and support that I have received from your team during my time as a customer.

Please proceed...
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G
GBZara
from Aizawl, Mizoram
Jun 4, 2024
Resolved
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Address: Aizawl, Mizoram

I ordered a Steam Wallet topup worth Rs.5000 from Snapmint. Initial transaction went smoothly and downpayment of Rs.930 was successfully paid. Issues started once steps were taken to claim said topup. The topup seller contacted me but since i could not provide the Amazon order ID, they refused to provide me with the key. I tried to contact Snapmint but they have been unresponsive to all my emails, aside from useless automated email responses. I cannot contact their customer support by phone either. I am deeply worried that i will have to pay EMI for a product i cannot use or claim.
+6 photos
Jun 7, 2024
Complaint marked as Resolved 
I called their automated customer support helpline (022-48931351) and you have to select No when they ask you if you are satisfied with the call which redirects to a real customer support specialist. I stated all my issues as well as the duration between the order and delay in receipt. I was initially told that the code would be sent to my email address within 1 hr, I waited a whole night and did not receive it. I called again this morning and they were super helpful. My order was processed and delivered to my email within half an hour of the call. I am beyond relieved and happy that the issue is finally resolved. Honestly, i feel like most of the blame lies with the amazon seller who refused to send the code to me via whatsapp even after saying i was willing to provide ID proof. Snapmint as usual were super helpful provided you can get into contact with them. Issue Resolved!
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    A
    Ananthakrrishnan
    from Ernakulam, Kerala
    May 14, 2024
    May 27, 2024
    This thread was updated on May 27, 2024
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    Money lost! I ordered a product and paid Rs. 651 as downpayment... Now the product is not shown on 'My orders ' section and i don't know what to do next beacuse of non availability of customer support... At least i want the refund asap... Or the customer care of the snapmint team should solve the issue My order id[protected]
    In my orders section, it says that verification succesful, but there is no further proceedings... And the product costs around total of 3100 Rs and iam concerning about the emi to be paid
    Dear Ananthkari, we apologise for the inconvenience caused to you . As we have check your order is already cancelled from as per your request, and downpayment has been refunded in your source bank account on 14th MAY in your source bank account . We hope we are able to solve your issue, if you still face any problem feel free to contact us . Team Snapmint!
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      A
      Abhilash.G
      from Tumkur, Karnataka
      May 14, 2024
      May 14, 2024
      This thread was updated on May 14, 2024
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      Resolved

      EMI cleared but not updated

      Dear team,
      Order No.9731879, My EMI amount as been cleared but its not updated, so its badly impacting on my CBIL score. Kindly requesting to updated and issue NOC...
      +1 photos
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      A
      Ajitkumarp
      from Jaipur, Rajasthan
      May 10, 2024
      May 10, 2024
      This thread was updated on May 10, 2024
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      Resolved

      Nor delivred

      Not delivered...
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      A
      Anju1127
      May 8, 2024
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      I had an extremely bad experience with Snapmint. I purchased a kitchen cooler through Snapmint via symphony, but the cooler was not delivered, and the down payment was deducted without any confirmation. Despite this, there was no customer care support from Snapmint. I tried calling them 50 times, but only a bot responded, and there were no human representatives available.
      The bot mentioned that they would reach out to me within 24 hours, but it has been 120 hours, and I have not received any call from them. This is very unprofessional behavior from the company.
      +2 photos
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        Y
        Yazar Muhammad
        Apr 28, 2024
        May 10, 2024
        This thread was updated on May 10, 2024
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        Refund issued

        Address: Kasim manzil thekkumbhagom po paravur

        "ITS FRAUD"
        Never ever think about a product buy from snapmint...

        I try to buy a product from dpanda (skywall 40 inch tv) via snapmint, product was cancelled until now not received my refund amount is ####/-
        order no is 16762889......
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        S
        Shridip
        from Yavatmal, Maharashtra
        Apr 28, 2024
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        I am complaining about loans which I paid but still getting calls

        Address: Unit No. 205, Building No. 3,Sector 3, Millenium Business Park MIDC,Mahape Navi Mumbai Mumbai, Maharashtra 400710 India

        I repay every emi on Snapmint before it dates, my last emi is on 3 may 2024 but that emi is also i paid before its time, because of calls and messages getting from Snapmint. Even after paying all emi i get regularly calls and messages near about 15- 20 calls every day and messages. I tried reaching Snapmint customer care but they didn't reply me. Their call number is only for queries no one will talk with us. Please do something quik about...
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