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Snapmint Complaints & Reviews

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Updated: Dec 13, 2025
Complaints 742
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57
Unresolved
685
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints(742)

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A
Alok. Anand
Dec 13, 2025
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Product not available on my address

Maine Apna pahla installment Jama kar diya hai lekin mujhe abhi tak Koi Saman nahin mila hai. Mere email per Bhi Koi message Nahin Aaya Hai Koi notification Nahin Hai Lekin Fir Bhi Meri EMI cut rahi hai kripya Meri madad Karen...
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R
Rakesh .kurutkar
Dec 6, 2025
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Payment dispute - not answering to calls or even no reply to complaint raised

Address: Snapmint Credit Advisory Private Limited Office No. 201, 2nd Floor, C-Wing, Neelkanth Business Park, Nr. Vidyavihar Station, Vidyavihar (West), Mumbai

Respected Sir/Madam,

My name is Rakesh Kurutkar, and I am filing this complaint against Snapmint regarding extremely poor customer service, non-responsiveness, and failure to resolve a payment-related issue despite multiple attempts from my end.

On 09 November 2025, I placed an order for Protein from Avvatar and opted for EMI payment through Snapmint.

Below are my details for your reference:br...
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S
swagy07
from Dehradun, Uttarakhand
Nov 10, 2025
Nov 10, 2025
This thread was updated on Nov 10, 2025
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Cancel all 2 product

I dont want this right niow for some kind of reason...
+3 photos
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S
swagy07
from Dehradun, Uttarakhand
Nov 7, 2025
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Cancel vouncher

I want to cancel my order id 42462135...
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R
ritesh@6200
from Hajipur, Punjab
Nov 7, 2025
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Request for Authorization to Unlock FRP Oppo K13x 5G (IMEI: 869596702026831), Loan A/c ID: 34598278

Address: Hajipur

Dear Snapmint Support Team,

My name is Somari Chaudhary, and I purchased an Oppo K13x 5G (Sunset Peach, 8GB RAM, 128GB Storage) through Snapmint financing.
My loan/account details are as follows:

- Loan Application ID: 34598278
- Invoice Number: Retail120867
- IMEI: [protected]
- Purchase Date: 15th July 2025
- Seller: Balaji Infocom
- Registered...
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M
ms.Srinivas
Nov 7, 2025
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Order placed in myntra through snapmint.downpayment was payed and also order was confirmed ,order details was not there in myntra

I ordered myntra products through snapmint on 06/11/2025 at 8:30pm. I did down payment and then order was not placed. So that snapmint sent me a voucher in the email . I had availed the voucher and placed the order . Now the order was confirmed but in myntra it was not showing any order details in order history and also in snapmint it was showing the order details and also emi has started . But it was not showing any myntra id also ....
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A
Achyutanand570
from Agra, Uttar Pradesh
Sep 18, 2025
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Received wrong product

Address: Fatehabad road Ganpati world mumbai tower flat no 916

My order id is 38418478
i have order swiss millitary mixer grinder and have received duffle bag in its place can you please resolve it as son as possible becouse its in EMI and i have to pay EMI without any reason...
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T
[email protected]
Sep 15, 2025
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I placed one order is vegetable chopper,

Address: D.NO:203,Neha towers,sahakar nagar,khammam,507002, contact number 7569270612

I placed one order is vegetable chopper on 03/09/2025, but till now i didn't received that product, (order id[protected], when placed order down payment 56 rupees deducted from my account, EMI details showed on snapmint app, how to pay emi without received my product...
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R
Raj vardhan vats
from Bokaro steel City, Jharkhand
Sep 5, 2025
Sep 5, 2025
This thread was updated on Sep 5, 2025
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It is my complaint against the payment

It is my complaint against the payment I made that we downpayment and no details are shown or the order is not confirmed anything about it there is no information on the app or on the Flipkart app on my phone my registered mobile number I am mentioning it here my registered email id to snap and account I am resting here and please resolve this issue either please order or please refund my down payment....
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N
[email protected]
Aug 11, 2025
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Nilkamal exotica plastic arm chair

Address: 89D, Shramik Nagar, Pipeline road, Savedi, Ahmednagar

Amount of Rs.600/- debited but order not placed...
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N
Nousheensultana
from Hyderabad, Telangana
Jul 25, 2025
Aug 7, 2025
This thread was updated on Aug 7, 2025
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Order dispatch but not received

My order is showing as dispatched from 25 days but not received my order I'd 34123443 of 2275 mrp my down payment also debited emi also showing if I don't receive any parcel how should I pay...
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B
Bubbbbbbb
Jul 20, 2025
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I’m filing this complaint against Snapmint regarding loan application ID: 34650813. My EMI schedule is already activated with start date 3rd August 2025, but the loan amount has not been credited to my bank account.

Despite raising multiple tickets (#[protected], #[protected] and receiving false promises of disbursement within 48 working hours, no money has been received. Snapmint keeps sending automated responses and does not resolve the issue.

I am requesting immediate resolution or I will escalate the matter legally via the RBI Ombudsman and Consumer Court. I urge Snapmint to stop this fraudulent practice of activating EMIs without crediting loans.
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    V
    vee2002
    from Chennai, Tamil Nadu
    Jul 16, 2025
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    Received fake and used shoes no response from support

    Address: Chennai

    I placed an order on Snapmint for a pair of shoes (Order ID: 387184). After a long wait of more than 10 days, I received a used and fake product. The shoes were clearly worn, dirty, and not in new condition.

    I immediately tried to raise a complaint and contacted Snapmint support for a replacement or refund. However, there has been no response or update from their side, even after multiple follow-ups.

    This is...
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    K
    K Kailash patra
    Jul 9, 2025
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    Reg:- Online Shopping and personal Mail ID.

    Address: Santoshpur. Ganjam, Odisha

    Dear Snapmint,
    My Self K Krusna Patra. i am a daily user of Snapmint. Actually, yesterday i received a call from Snapmint regarding the Voucher code on that time the person asking me my mail id and Authenticator code, while i given on that time my mobile was restart automatically. after restart my mobile i saw in my snapmint account someone took order, and the voucher also sanctioned.
    while i am trying to active my account...
    +1 photos
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    B
    Bharat panadit
    Jul 2, 2025
    Jul 3, 2025
    This thread was updated on Jul 3, 2025
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    Sanpmint to amezon odar not received

    Address: Sarkari hospital chorwad

    Sanpmint to amezon odar not received
    In motar...
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    V
    Vichuus
    from Alappuzha, Kerala
    Jul 1, 2025
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    Product refund

    Subject: Request for EMI Adjustment – Refund Already Processed to Snapmint

    Dear Snapmint Support,

    I am writing to raise a concern regarding an EMI issue for an iPhone purchased through Snapmint.

    I had returned the product to the seller, and the full refund was successfully processed and received by Snapmint. The seller has also confirmed that the refund was completed. However, I had already...
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    V
    venkatesh N123
    Jun 9, 2025
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    Autopay option Not Cancelled

    I ordered a phone in snapmint and made my down payment and then the order was cancelled without any explanation and down payment was refunded but the autopay ecs mandate is still turned on.. In snapmint app to cancel the ecs mandate they show there is no ecs mandate to cancel but still in my google pay the ecs mandate is turned on showing in live and no cancel option is showing.. Kindly resolve the issue and stop my ecs mandate option....
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    P
    prakhyat9453
    from Mathura, Uttar Pradesh
    May 3, 2025
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    Money deducted from my account but payment was unsuccessful not getting my refund

    Website: snapmint.com

    My money got deducted from my bank account but the payment was unsuccessful...
    +1 photos
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    K
    Kalyan Bopate
    Apr 20, 2025
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    I am complaining about my flipkart voucher purchase

    I Haven't Received my flipkart voucher till now....
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    L
    luvlysingh
    Mar 10, 2025
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    Closing my account

    Address: Office No. 201, 2nd Floor, C-Wing, Neelkanth Business Park, Nr. Vidyavihar Station, Vidyavihar (West), Mumbai - 400086

    I order regular from snapmint but feb 2025 when I order one product.. I give down payment but they didn’t even deliver the product and also close my snapmint account.. this is so so much frustrating and disturbing me mentally.. I am trying to manage my cibil but they close my account and not responding my emails...
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