[Resolved]  PayUMoney — Money debited but no order received nor refund

Address:I found this on Instagram

I placed order from carlaclub for clothes on[protected]. I haven't recieved my order or any single text except money debiting from my account for placing order. I would like to atleast get refund of my money ₹1190.Transaction num:[protected]
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Dec 15, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2021
PayUMoney Customer Care's response
Hi! As checked, this is a successful transaction via PayU Id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com to get the status at their end.
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