[Resolved] PayUMoney — money debited from account but not received by receiver

subhash pundir

from Kolkata, West Bengal

Address:	New Delhi, Delhi, 110063
Website:	[email protected]

I wanted to summit my fee through payumoney to delhi university bharti college. Account is debited but fee not paid twice
Merchant name bharti college students societies account
Payment amount 514.55
Payment id [protected]
Merchant website/store
https://www.payumoney.com/webfront/index/MiscFee
Date/time of payment [protected]:46:27.0
Failure message transaction dropped

Merchant name bharti college students societies account
Payment amount 532.42
Payment id [protected]
Merchant website/store
https://www.payumoney.com/webfront/index/MiscFee
Date/time of payment [protected]:59:12.0
Failure reason transaction dropped

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Oct 31, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

PayUMoney Customer Care's response Hi,

Your transaction id's[protected] has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU