[Resolved] PayUMoney — money not refunded through payumoney by irctc | |
On 30th October I booked two tickets of Sampark Kranti from Bangalore to Jhansi but due to some technical problem transaction failed and on IRCTC portal showing that it is refunded to PayUMoney but till now I did not get refunded money credited to my account. Transaction id - [protected] and refund id - [protected] and the amount was 3800.98
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Nov 19, 2018 Complaint marked as Resolved Money received after 14hr PayUMoney customer support has been notified about the posted complaint. Verified Support Nov 22, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
 2 Comments | |
Comments
I'm writing this to inform you that till now I didn't get the refund amount from IRCTC.
Date of cancellation of E-Ticket:20-Oct-2018
Refund processing date:22-Oct-2018
Refund amount:2340.0
Refund reference no:'[protected]
Payment Option used : PayU Money M
Date of cancellation of E-Ticket:20-Oct-2018
Refund processing date:22-Oct-2018
Refund amount:2340.0
Refund reference no:'[protected]
Payment Option used : PayU Money M
nEESahu's reply, Nov 12, 2018
Refund not received from IRCTC/PNR: 8611149049 Transaction Id: 100001485012837
I'm writing this to inform you that till now I didn't get the refund amont from IRCTC Date of cancellation of E-Ticket:20-Oct-2018
Refund processing date:22-Oct-2018
Refund amount:2340.0
Refund reference no:'201828961430883
Payment Option used : PayU Money M
I'm writing this to inform you that till now I didn't get the refund amont from IRCTC Date of cancellation of E-Ticket:20-Oct-2018
Refund processing date:22-Oct-2018
Refund amount:2340.0
Refund reference no:'201828961430883
Payment Option used : PayU Money M
PayUMoney Customer Care's response, Nov 22, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
PayUMoney Customer Care's response, Nov 22, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
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money was deducted but transaction failed id OTHPG[protected]
but they refunded Bank ref Id: pls solve the problem
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU