[Resolved] Payumoney — money refund, for cancellations train tickets.
SaSanjay kumar007 on Oct 21, 2018
I have cancelled my ticket with pnr number
[protected] on 7 oct 2018 till date i have not received my refunded amount. Kindly check the status. As per irctc they have already refunded the amount to payumoney. Still there is no balance of refund on my account. Please let me know when they will refund the money.
Refund id: [protected]
Transaction id: [protected]
Complaint marked as Resolved Nov 22, 2018
[Oct 21, 2018] PayUMoney customer support has been notified about the posted complaint.
Verified SupportPayUMoney Customer Care's response, Oct 22, 2018
We are unable to trace any transaction with the provided details. Please share the below details at firstname.lastname@example.org via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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