[Resolved] PayUMoney — money refund, for cancellations train tickets.

[Resolved] PayUMoney — money refund, for cancellations train tickets.

S Sanjay kumar007 from Bhabua, Bihar

I have cancelled my ticket with pnr number [protected] on 7 oct 2018 till date i have not received my refunded amount. Kindly check the status. As per irctc they have already refunded the amount to payumoney. Still there is no balance of refund on my account. Please let me know when they will refund the money. Refund id: [protected] Transaction id: [protected] +1 photos Was this information helpful? No (0) Yes (0)
Nov 22, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Oct 22, 2018 PayUMoney Customer Care's response Hi Sanjay, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU Oct 28, 2018 Updated by Sanjay kumar007 I have cancelled my ticket with pnr number [protected] on 7 oct 2018 till date i have not received my refunded amount. Kindly check the status. As per irctc they have already refunded the amount to payumoney. Still there is no balance of refund on my account. Please let me know when they will refund the money. Refund id: [protected] Transaction id: [protected]
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