[Resolved] Payumoney — money refund, for cancellations train tickets.

 
1 Review
 Sanjay kumar007 on Oct 21, 2018
I have cancelled my ticket with pnr number
[protected] on 7 oct 2018 till date i have not received my refunded amount. Kindly check the status. As per irctc they have already refunded the amount to payumoney. Still there is no balance of refund on my account. Please let me know when they will refund the money.
Refund id: [protected]
Transaction id: [protected]

money refund, for cancellations train tickets.
Complaint marked as Resolved Nov 22, 2018

Complaint Status


[Oct 21, 2018] PayUMoney customer support has been notified about the posted complaint.
Verified Support
PayUMoney Customer Care's response, Oct 22, 2018
Hi Sanjay,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Updated by Sanjay kumar007, Oct 28, 2018
I have cancelled my ticket with pnr number
[protected] on 7 oct 2018 till date i have not received my refunded amount. Kindly check the status. As per irctc they have already refunded the amount to payumoney. Still there is no balance of refund on my account. Please let me know when they will refund the money.
Refund id: [protected]
Transaction id: [protected]
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    Payumoney - money refund, for cancellations train tickets.