[Resolved] PayUMoney — money refunded issue booked from irctc

Aman Khalkho

from Samastipur, Bihar

Address:

835222

I have booked a ticket on irctc using my rupay debit card, but i cancelled a ticket on irctc app its showing money has refunded back to payumoney bank but the refunded money has not been credited back to my account.
Please look into matter.
Booking date -19/10/2018
Transaction id -[protected]
Cancellation date -19/10/2018
Refunded id[protected]

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Nov 30, 2018

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

PayUMoney Customer Care's response Hi Aman,

The amount of INR 610 has been partially refunded to your source account for the payment ID [protected] via bank reference no.[protected]. We'd request you to get in touch with your bank with the provided reference no. to get the status of your refund at their end.

Team PayU