[Resolved] PayUMoney — money refunding

sidduhari

from Vijayawada, Andhra Pradesh

Address:

Anantapur, Andhra Pradesh, 515001

Dear sir, my name is madhusudhannaidu i am graduate student. Recently i was applied appsc group 2 through net banking but payment was cancelled due to low networiking connection. The payumoney companey entire amount was refunded in my account but its not credited in my bank account the transcation process details all i will send it sir plz solve my problem and if the refunded amount was send in my bankaccount sir. Thank you sir

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Mar 25, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

Verified Support

Feb 11, 2019

PayUMoney Customer Care's response Hi,

Your transaction id [protected] has been refunded from our end. Banks generally take 7-10 working days (Excluding Sat, Sun & bank holiday) to refund the amount. Please contact them for further assistance in this regards.

Regards,
Team PayU