[Resolved]  PayUMoney — money taken 2 times in one application

Sir, i pay the money online about that my fresh driving licence on 02/02/2019. That time payumoney server is taken 2 time fee in my account. That amount is 1260/- plz cancle one application and refund amount 1260/- in my account. My debit card details is [protected]. Tranctions id is - othpg 168849.
So plz verify and refund1260/- in my account.
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Feb 4, 2019
Complaint marked as Resolved 
[email protected] my phone number 9989625595
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2019
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,

Team PayU
Mar 04, 2019
Updated by k s r krishna
tranction referance is:02-Mar[protected]Mar-2019) by debit card
SBIPG[protected]CFMSANDOTHDRCARD Mumbai.960.00
my email id is [protected]@gmail.com
my card number is [protected]

 
1 Comment

Comments

I have purchase online blazer & made the payment online but I receive the msg of payment Successful but not received the msg of my product when it is delivering & further details...
The msg is from VM Services
Pls provide me the information & product
PayUMoney Customer Care's response, Feb 5, 2019
Verified Support
Hi Amit,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,

Team PayU

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