PayUMoney Complaints & Reviews

I have to make tution fee payment to hidyatulla national law university raipur which has a tie up with payu money for online transaction. On receipt, it is noticed that payu money is charging 2% as the convenience fee on entire transaction. This is with reference to payment id:[protected] & merchant order id: 6636 and for a transaction below rs 50, 000/- i have to pay rs 663 as convenience fee which is abnormally high.

Hello,

I 've contacted payumoney for the bank verification and for the amount which got struck with them for the initial payments done from the website.

We've verified the bank account from our end with their process, still there is no update regarding this. I ve tried calling them, no response. I've mailed to the same thread to call back or to respond with the resolution. Still no response!

I kindly request you to contact us and resolve the problem right away.

The problem has been registered before two months. But it is still not resolved. Even after scheduling call.. There are no call backs.

We own a website called Acumen connect. An email thread was running from the past two months. As said, I verified the secret amount. However, the dashboard does not show it was verified. Also, it is not giving an option to upload the documents.

They 've informed that there was some technical issue from your end and that's the reason there was a delay. But, I have not received any response from the thread which is been followed from the initial email. I 've also tried calling you, however, there was no response.

I've also scheduled a call, but haven't received any. Our money is struck with you. If you cant speeden up or could not resolve this, please let us know, we'll withdraw our services from your platform.

I wanted this to be sorted right away. Please respond.

75503729031026645851300 refund ref no that not credited to my bank my transaction i'd of train tkt is [protected] dt 27.1.19 amount 1905.49.
But yet my sbi bank nit reflect the credit to my account and they denied such amount nit credited by you.

So please help us and credited to my account
And pl send us your statement shown to sbi to credit amount or any proof for sbi bank.

Gopal kedia

On 8th of jan 2019 i did an online payment to my college through my debit card .amount of transaction is Rs.5059.70.my bank also registered a complaint but they are not getting any response from you.and also my college had not received that amount .so please accept my complain and take a quick action and refund my amount in my in my account.
transaction identifier-T266247

Dear sir, my name is madhusudhannaidu i am graduate student. Recently i was applied appsc group 2 through net banking but payment was cancelled due to low networiking connection. The payumoney companey entire amount was refunded in my account but its not credited in my bank account the transcation process details all i will send it sir plz solve my problem and if the refunded amount was send in my bankaccount sir. Thank you sir

I cancelled the ticket from irctc and irctc has also refunded money six days ago but it has not reached to my account yet
PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 900.0 had been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:28-Jan-2019
Refund processing date:30-Jan-2019
Refund amount:900.0
Refund reference no:'30001090319025129924957
Payment Option used : PayU Money M
please look into matter

Sir, i made payments of rs.1414- through your gate way on[protected] for my airtel land line telephone. And the reciept no. Is 8244410 and the transaction reference number is[protected]. But the same has not been credited in airtel,. As i recieved the mail from the airtel office that they have not recieved the payment from the pay u money. So i kindly request you to look into the matter at your side urgently and do the needful.

Sir,
Rs.13709.00 on credit card xx1836 at society for promotion on[protected],
19:41pm and rs 290 at 19:57 pm deducted from my bank but not reflected as paid in esampark towards payment.in a/no 307/3643/156402x and 307/3643/156401w respectively.

Please rectify and intimate since my bank has already deducted my money

Col rusnil singh chahal
[protected]
[protected]@yahoo.co.in

I have made payment for tirumala tirupati devsatanam darshan ticket at the time of booking when we searched in google the first website came is www.balajii.in and without noticing it is fraud website i have booked the ticket. After making payment i have received receipt from padmavathitravel which is registered with you and i have not received ticket and not able to reach the number they have given and also it has been informed to my credit card company to cancel the transaction and refund. Kindly check and try to bloc these fraudulent sites and merchants id's because it has been registered with you and payment is going to route through you only. Hence check and refund the same to my credit card account

Transaction of 3862.50 made on 31/01/19 towards indian society of pedodontics and preventive dentistry. Money is deducted form my account but is not credited to them as it is showing to them that payment could not be authenticated.

Order amount rs 3862.50
Payment id [protected]
Merchant order id 8f3b4fc6b3e71ad763e4
Order date & time january[protected]:13:37 pm
Merchant transaction identifier 8f3b4fc6b3e71ad763e

I have ordered something from www.caconnect.in on 31/01/2019 but do not received any confirmation mail from PayUMoney and also not received payment id of my payment yet. the merchant was asking for payment id but what should I do as I have not received any payment id from PayUMoney. I checked my all the folders of mail account but not found any thing. Previously I have made transactions from PayUMoney and received payment id of every payment but this time no mails has been received yet. do something...

I have paid through razopay irctc for irctc ticket booking, and cncelled my ticket, refund is not processed back to my account.

mail from irctc

We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 115.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:30-Jan-2019
Refund processing date:01-Feb-2019
Refund amount:115.0
Refund reference no:'30001090339022239988762
Payment Option used : PayU Money M

Sir, i pay the money online about that my fresh driving licence on 02/02/2019. That time payumoney server is taken 2 time fee in my account. That amount is 1260/- plz cancle one application and refund amount 1260/- in my account. My debit card details is [protected]. Tranctions id is - othpg 168849.
So plz verify and refund1260/- in my account....

Hi, there

Why the payment deposit got cancelled itself??

Totally rs: 3500

I want my payment... Pls send money

I attached all my transactions with id on screenshots

User id : [protected]@gmail.com

Transaction id:[protected]... Rs 580
Transaction id :[protected]... Rs 1239
Transaction id :[protected]... Rs 1232
Transaction id :[protected]... Rs 435

My self rishi bhanushali, marchent id 5915256 and registers mobile no is [protected] i am trying to reach customer care form last many days but now one is responding, my payemt is hold form last many days, and i provide all the legal documents and proofs to for the settlement still they can't release the payment.

Please release the payment.

I order phone cases from link me silly on 14/ jan/ 2019.Cash withdrawal done from pay u money but didn’t get order confermation. After complaining many time still didn’t get money back in my account.

(Your payment(Id[protected] of Rs 594.0 for AMEZ is successful. For queries on your payment visit: http://pmny.in/).

Refer this message and give reply as soon as possible

I have made an order for a book from snapmint and payment had been made by using payaumoney. I have cancelled the order and snapmint has refund my amount rs5370 on 10 january 2019 which has to be credited on my account upto 14 january 2019. But till now the said amount has not credited. To resolve the issue i mail snapmint and payumoney also customer care then he has given an arn no.-[protected]. To loddge the complain regarding this issues. So a kind request to you to do something to resolve my problem.

Respected

I cancelled my ticket at IRCTC which was booked through using PAYUMONEY gateway but not received the refund and the status on my IRCTC account displays refunded to PAYUMONEY and yet the refund is pending .Ticket details given below please solve my issue.

TRANSACTION ID----[protected]
PNR NO[protected] [protected]
BOOKING DATE[protected]th JAN 2019
JOURNEY DATE------19th JAN 2019

Hi.. Sathish Kumar called me in the morning at 10.30am saying he is from HDFc bank and informed me that we are offering you an upgrade for your credit card from regalia first to regalia gold and also informed me that you have 8927 points that will be elapsed if I don't use them or transfer them to any other account. Then he asked my other card details where I wanted to transfer and suddenly I got message of 8297 deduction from my credit card. I asked me then he said yes it will be locked for 2 hours after that the money will has deducted will be back in your account. And once I keep this phone you will get a tracking ID. It's been 6 hours and I havent received any refund nor tracking ID. Even I called him back but he didn't received my call [protected].

Please look into this and help me get hold.of this fraud transaction