[Resolved]  PayUMoney — My diamond was not updated

My diamond was not updated in my account, I want my money back
+2 photos
Was this information helpful?
No (0)
Yes (6)
Oct 4, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2021
PayUMoney Customer Care's response
Hi,

Please note that this is a successful transaction via PayU Id - [protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 7332841 in order to get the status at their end.

Regards,
Team PayU
Complaint comments 

Comments

When can I received diamond in my account
I need it urgently, please update it today if not return my money back.

PayUMoney Customer Care's response, Sep 6, 2021
Verified Support
Hi!

Apologies for the inconvenience. As checked, this is a successful transaction via PayU Id - 13899398346 at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on shersinghbabhnan484848@gmail.com for further assistance with your query.

Regards,
Team PayU
Please provide merchants contact details

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3771
    Pending
    436
    Resolved
    2132
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information