[Resolved] PayUMoney — no refund for failed transaction from irctc | |||
I have booked a ticket worth rs.700 from irtctc app on 16 june 2018 via payu money payment gateway. The transaction got failed. Because this payment gateway did not credit the amount to railways on time. Later when the railways received the payment, they have returned the money back to payu money. But the payu has still not refunded my amount back. Refund id: [protected] (As given by irctc) Was this information helpful? | |||
Jul 26, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jun 25, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
1 Comment | |||
Comments
Hi team look the matter and refund my amount asap.
Reply
60%
Complaints
3770
Pending
436
Resolved
2131
View all 3770 PayUMoney reviews & complaints
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
View all PayUMoney contact information