[Resolved]  PayUMoney — No refund given

I made an online purchase on Lacarenes.com via PayUMoney gateway, using my Paytm wallet. The transaction was of Rs. 8491.75 and it was done on 16th June 2021. The product was not shipped to me hence, I cancelled the order and requested a refund. They initiated my refund, but I wasnt able to track it. My refunds on Paytm come back to me within minutes but this hasnt come back yet. I have contacted them regarding this issue and I was told I’d receive the refund within 3 days, but I never received it.