[Resolved] PayUMoney — no refund of money of two transactions. | |||
Dear sir, Two transactions via payumoney for purchase of railway ticket on 11 apr2018 1. Sbipg [protected]paymentspayu of amount rs 10943.05 and 2. Sbipg [protected]paymentspayu of amount rs1705.24 Was debited from my account while trying to purchase railway ticket using my debit card via netbanking. Since last three weeks the refund of the above two transaction not been done. Request speedy action to resolve the issue at the earliest Was this information helpful? | |||
Jun 14, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support May 11, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
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