PayUMoney — Non Refund of Money to my bank account

Address:560078
Website:www.payumoney.com/customer/wallet

I had paid pay u money an amount of 739 Rs on 26/5/2016 for online purchase of some item on SAB electric, as sab electric didn't have the material I requested pau u money to refund the amount back.

Pay u money said that they have processed the payment with payment id:[protected] and reference number: 75503726151008763813916.

Money is not transferred to my account till date. I checked pay u money wallet it shows no transaction till date. If pay u money doesn't act and transfer the money to my account I will have to go and file a complaint in consumer court.

Hope pay u money will act soon and transfer the amount to my account. Kotak says pay u money not received...
Was this information helpful?
No (0)
Yes (0)
PayUMoney customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Apologies for the experience.

We would be glad to help you. Please share your contact/account number at solutions.[protected]@kotak.com

^Kotak Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3771
    Pending
    436
    Resolved
    2132
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information