PayUMoney — Not Received Laptop

Balu Rajamanickam

Address:

Plot.No.11, New Colony, S.O.Balasubramaniam Salai, Sivalingapuram, K.K.Nagar, Chennai 600078

Paid money throuhh Paymoney gateway for purchase laptop with Transactiob Number,[protected], Amount, 33249. Transaction Date, 7th March 2021m Came to know the amoint has been paid to DD Traders.

Till date, Laptop not shipped to me or no one contacted me.

So require refund. Kindly mail me please. Balu.[protected]@gmail.com or contact me [protected].

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PayUMoney customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2021

PayUMoney Customer Care's response Hi!

Apologies for the inconvenience. As checked, this is a successful transaction via payment Id[protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com for further assistance with your query.

Regards,
Team PayU

Mar 18, 2021

Updated by Balu Rajamanickam Hi I do not have the merchant address and contact phonem Please provide me the merchant address (DD Traders) and contact phone number please.

Thanks for your help

Regards
Balu Rajamanickam

Mar 18, 2021

Updated by Balu Rajamanickam Hello Sir/Madam

Saw your reply "request you to contact the merchant directly for delivery of product, Payment Receipt, account details, cancellation, refund. Can you help me to know the meaning of merchant.

Is this merchantcare payumoney or the merchant to whom money was remitted by paymoney if so please mail me the full address of merchant to whom money was remitted by payumoney, Email address, contact phonenumber as i don't have no information of merchant to whom money was remitted by Payumoney

Thanks and Regards
Balu Rajamanickam