[Resolved]  PayUMoney — old bescom bill

Address:560076
Website:PayUMoney

Hi,

PayUMoney was showing old BESCOM electricity bill for previous month for :

Customer Id: (RRN) [protected]
Bill Id:[protected]
Bill Date : 08-June-2018

I mistake I thought it was 08-July-2018, and paid the for previous bill.

Please update correct information so that consumer does not suffer.

How can I get the amount refunded ?
Merchant Name: Bescom Corporate Office
Order Amount: Rs 397.00
Payment ID:[protected]
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Aug 21, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2018
PayUMoney Customer Care's response
Hey,

Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant in order to get the status at their end.

Regards,
Team PayU
Jul 23, 2018
Updated by Vidita Choudhary
I will confirm from BESCOM
Please update the correct bill details on website.
Even today it is showing old bill for the month of June, I have attached the same.
The website need to show the bill of current month, and not previous month.

Jul 24, 2018
Updated by Vidita Choudhary
Some from PayU team or consumer complaints board sent me a fraud mail and called and took my debt card details and did fraud txn. How can it be done.? The mail subject was "bescom" so i trusted and shared the details
He too 10000 and 6000 from my account. Can Payumoney find out and refund it ?
Jul 24, 2018
Updated by Vidita Choudhary
Its urgent and a huge loss for me, please help on this asap
Complaint comments 

Comments

Ok, I will confirm the same from BESCOM.
Also, please provide the correct bill details, instead of and older bill.

Even today, in website it is showing the bill of June.

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