[Resolved]  PayUMoney — Ordered product didn't work

Hey all

So i was going to build my new pc and wanted to have licensed window and just surfing through internet stumbled onto a youtuber video (Link: https://www.youtube.com/watch?v=HxGku93LAjM&t=41s)which directed me to website called windows10offer (Link: windows10offer.net)

From where i bought their product called [product name: windows 10 pro full retail key 32/64 bit 1 user (Lifetime)] and as the name suggested it was license kit and the reason i bought from them cause i was able to use youtubers discount code with gave me 30% discount on the product

Later on just surfing through youtube again found out other youtuber saying windows key fraud on youtube on recommended tab (Link: https://www.youtube.com/watch?v=-1-KtkzVtC0&t=454s)as soon as i saw this i mailed windows10offer website customer care for refund and take back the key which i not used and no reply from them

Now i created my pc and tried their key just to check and guess what that key wasnt working i've again mailed windows10offer website for refund and guess wont get any reply

Please take action on this and if you need i have merchant id, transaction id and all the details you require from payu money and saved mails

Hope to get a response from you soon, please contact me via email for any updates

Thank you
Noman qureshi
[protected]@gmail.com
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Aug 7, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2020
PayUMoney Customer Care's response
Hi!

We are really sorry about this and totally understand your concern over here. We'd suggest you to raise this immediately to the Cyber Cell office and they shall assist you further.

Regards,
Team PayU
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