[Resolved] PayUMoney — paid bescom bill through payumoney. amount get deducted from credit card. amount due still reflecting | |||
I have paid bescom bill through payumoney for the accountid:[protected]. Amount got deducted from credit card. But the amount due is still reflecting for accountid: [protected]. As bill not paid. Bill amount deducted 449.30 on 14th of september. I have received a confirmation message from payumoney that my bill payment is successfull. But the due amount is still reflecting in the app. Where has my paid bill amount gone.? Why is this seen like not paid even after a successful payment message received? Please reflect the bill to be paid or else refund the money. Was this information helpful? | |||
Nov 3, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Sep 28, 2017 PayUMoney Customer Care's response Hi, We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked. Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, Team PayU | |||
2 Comments | |||
Comments
Payment of rs 415 not refunded . Date of payment -22/07/2017
please solve it
[protected]
please solve it
[protected]
PayUMoney Customer Care's response, Sep 29, 2017
Verified Support
Hi,
We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked.
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU
We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked.
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU
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We would like to inform you that the TXN for the Payment Id 163190058 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU