[Resolved]  PayUMoney — payment debited twice not refunded

Address:Kaithal, Haryana, 136027
Website:admissions2017.thapar.edu/login.php

Dear sir,
I am suffering because of your 3rd grade services. Payment debited from my account twice and tomorrow is the last date of fee submission for ph. D application. Please refund on urgent. I need to pay the fees today

Txn reference no. 1. 20311100
Payment id[protected]
Txn reference no. 2. 20338016
Payment id[protected]

Account no. [protected]
Bank name - vijaya bank kaithal
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Jan 20, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2017
PayUMoney Customer Care's response
Hi,

We would like to inform you that the TXN for the Payment Id[protected] and[protected] is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU
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