[Resolved] PayUMoney — Payment for a fraud company through Pay U

[Resolved] PayUMoney — Payment for a fraud company through Pay U

R Ramos1

This is to brought to your notice that an order was placed on BUy My Mobile website for Unitron mobile on 1st Apr but merchant did not responded after payment through Pay U and the contact no given on their website is also fake.It seems they are cheating the public and you are facilitating the same by getting them paid through your platform without checking their genuineness.Before I proceed with cybercrime case and investigation you are requested to immediately block my payment and not to pay them and refund the amount to my card. The details of payment is:- Through PayU (Id[protected] of Rs 4399.2 for Frankie Enterprises. Order details are:- Order No BU41319432 Payment Id [protected] Must respond and refund the amount by today. With warm regards, R S Thakur, IPS, Inspector General of Police, SV & ACB Vigilance HQ, Khalini Shimla, HP-171002 +1 photos Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 03, 2021 PayUMoney Customer Care's response Hi, We regret the inconvenience caused. Please note that this is a successful transaction via Payment Id[protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - BU41319432 in order to get the status at their end. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, hence any refund/resolution will be provided by the merchant only. Regards, Team PayU
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