[Resolved] PayUMoney — payment is not settled or not refunded | |
I have already raised query for that. I have already submitted documents for releasing payment. Still my payment on hold. I have received payment at 19 march then after 72 payment not settled so i can raise a ticket for that. Then i have received mailed for payu and given list of some document which required for payment settlement. So i can send all the documents which is required for releasing a payment settlement and the date 30 paril which is given by payu for settlement. But still at this i didn't received my settlement and didn't get any response from payu merchant support. This transaction details is Ticket id: rm[protected] Merchant id : 6785216 Payment id :[protected] Customer details Phone : 90xxxxxx02 Email : [protected]@gmail.com Was this information helpful? | |
May 8, 2020 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 07, 2020 PayUMoney Customer Care's response Hi Techsavii, Sorry to know about this. We have acknowledged your concern and will resolve this on priority. Regards Team PayU Verified Support Apr 07, 2020 PayUMoney Customer Care's response Hi, we tried reaching out to you but the attempt was unsuccessful. Please revert to the e-mail that we've sent you seeking relevant information with details so that we can get this resolved for you on priority. Regards Team PayU Verified Support Apr 07, 2020 PayUMoney Customer Care's response Hi, As discussed, we have initiated the needful refund post your approval. The same shall reflect in the buyer's account within 3 to 5 working days. Let us know for any other assistance. Regards Team PayU | |
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