[Resolved]  PayUMoney — payment issue in the option of "transfer to bank"

Address:Chennai, Tamil Nadu, 600091

Hi all,
I have transferred the amount of rs.[protected]+5000+5000+1200) in 4 transactions on 08 sep 2017 thru the option of "transfer to bank". But still that amount is not credited to the destination account (State bank of patiala).

Also i have sent all the documents which is requested by payumoney team but not yet resolved even did't get the update.

I have sent many mails to them but i did't get proper solution for that.

Here, i have attached the documents as well
+1 photos
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Sep 26, 2017
Complaint marked as Resolved 
NAME- ARUNKUMAR, email- [email protected]. Contact no- 9677444639
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
PayUMoney Customer Care's response
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU
Complaint comments 

Comments

I tansferred 1000 to my bank but money is not transsered into bank
payumaney shows that transtion sucess
PayUMoney Customer Care's response, Sep 28, 2017
Verified Support
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked.

Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU

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