PayUMoney — Payment made to ecommerce site that is not working | |
On 17th May 2020, I made a payment of Rs. 999/- via PayU to purchase JBL portable wireless speaker and headphone. The invoice also says the same thing. But when I receive there was a fake company speaker and no headphone. When I check for the site, it is not working https://thestylestudios.com | I was relying on PayU 's credibility to make this payment and now got cheated. The customer care number of the service provider is also not working. I hold PayU responsible for supporting this cheating company. Reimburse my amount, or I go to court against PayU for authorizing Was this information helpful? | |
PayUMoney customer support has been notified about the posted complaint. Verified Support May 30, 2020 PayUMoney Customer Care's response Hi Abul, Apologies for the inconvenience. Hi! As checked, this is a successful transaction via transaction Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant on [protected]@gmail.com to get the status at their end. Regards, Team PayU | |
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