Comments
On this 13th March, 3000/- deducted and till now not refund.
I have ordered redminote 6 pro mobile to Suresh Khatkar vide payment ID No.[protected] on 14.02.2019 .The party name Shri Suresh KhaTKAR HAS CONFIRM MY ORDER ON DATED 14.02.2019 AND INVOICE NO.INV[protected] BUT TILL DATE I HAVE NOT RECEIVED MOBILE OR REFUND.KINDLY DO NEEDFULL IN THE MATTER AND REPLY TO ME.
Citrus Payment Solutions Customer Care's response, Apr 3, 2019
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
PayUMoney Customer Care's response, Apr 3, 2019
Verified Support
Hey,
Please note that this is a successful transaction via PayUmoney Payment Id - XXXXXX at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.
Regards,
Team PayU
Please note that this is a successful transaction via PayUmoney Payment Id - XXXXXX at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.
Regards,
Team PayU
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