[Resolved] PayUMoney — payment not refund | |
Have booked two ticket on irctc using my using my master card but automatic cancel both ticket on irctc portal its showing money has been refunded back to payumpp but the refunded money has not been credited back to my account. Please look into matter Date of cancellation of e-ticket/date of failure of e-ticket booking:06-oct-2018 Refund processing date:08-oct-2018 Refund amount:2160.98 Refund reference no:'75503728282023502654990 Payment option used : payu money m Was this information helpful? | |
Nov 29, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Oct 23, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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