[Resolved]  PayUMoney — Payment Rs.2513/= for Mirraw.com neither paid to the firm nor refunded back since 16/10/2020.

Payment Rs.2513/= for Mirraw.com neither paid to the firm nor refunded back since 16/10/2020..contacted so many times raising ticķet. But no response.
Was this information helpful?
No (0)
Yes (0)
Aug 11, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Oct 21, 2020
Updated by Anil Raja
Your ticket for PayU account regarding the Other has been raised successfully with TicketId: FF[protected]. Now you can track your query here https://pmny.in/lIfmmqtAk60X
Oct 21, 2020
Updated by Anil Raja
Your ticket for PayU account regarding the Refund not completed has been raised successfully with TicketId: DO[protected]. Now you can track your query here https://pmny.in/pIWmpqmozwdE
Verified Support
Oct 22, 2020
PayUMoney Customer Care's response
Hey, this is a successful TXN via PayUmoney Payment ID [protected] amount 2513 at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.
Oct 24, 2020
Updated by Anil Raja
But merchant is denied.
Oct 24, 2020
Updated by Anil Raja
Provide the tnx I'd to Mirraw.com. Than only it will come into light. Thanx
Verified Support
Nov 09, 2020
PayUMoney Customer Care's response
Hi Anil,

As per the current status, the refund has been processed against the PayU ID: [protected] on[protected] and the same will get credited into the source account within 5 to 7 working days (Excluding Saturday, Sunday, and bank holiday) from the date of refund.

Regards,
Team PayU
Complaint comments 

Comments

The merchant Mirraw.com refuse that money Rs.2513/- not received from PayU.com. Kindly check with your end & refund my money Rs.2513/- back, paid to you in advance on date 16/10/2020 for Mirraw.com against order no M[protected] .Thanx

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3771
    Pending
    436
    Resolved
    2132
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information