[Resolved] PayUMoney — payment send shopits side not delivered product | |||||
Hello sir, I had ordered m2 band on shopits website and they had no option for cash on delivery. so we had to do an online transaction. I did not yet received my order. And there's no available contacting services available. Fake mobile number and a fake email have been addressed on the website which we could not reach to. There was no response from their side on an email a week ago. Was this information helpful? | |||||
Oct 21, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Aug 21, 2018 PayUMoney Customer Care's response Hey, For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant in order to get the status at their end. Regards, Team PayU Verified Support Sep 19, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||||
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We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU