[Resolved]  PayUMoney — Payu hold settlement even after 210 days and ignore your ticket

Address:9th Floor, Bestech Business Tower, Sohna Road, Sector 48, Gurugram, Haryana 122004
Website:payu.in

MID: 8618276
Tickit ID: EW[protected]
I am small shopkeeper having small shop. My payu settlement is on HOLD from 22 Nov 2022 and as per payu norms, if i am unable to submit documents, i have to wait for 210 days and then payu will refund my money but now 250 days are over but still not get any refund. i have raised tickit so many times and tweeted on tweeter but no action taken from their side. I think it was a big SCAM done by payu payment gateway. and when i check this on youtube and tweeter, i get to know that this is the same thing they are doing with a lot of small shopkeepers and steal our hard earn money. I am here to raise a voice against PAYU SCAM. I will take legal action against this FRAUD. Still My 16741.62 RS on HOLD. and they even don't care to refund.

NOTE (HOW THEY DOING THIS SCAM) : CASE NO 1. (When you contect them about hold money they just ask for documents and if you submit documents they ask for another documents like delivery proof and all and even after submitting all documents they just try to ignore or ask for another and another documents untill you just feel that its OK ITS NOT POSSIBLE AND LEAVE IT)...CASE NO 2. (If you dont have any documents they just told you to wait 210 days after that they will refund cause it was PAYU TERMS. and even after 210 days, they even don't care. ATUALLY WHAT THEY WANT IS TO WAIT 210 DAYS IT WAS ENOUGH TIME TO LET IT GO/FORGOT YOUR MONEY.)...CASE NO 3. (If you try to remind them after 210 days, NOW THE ANOTHER GAME STARTS, STILL THEY ASK FOR DOCUMENTS AND DON'T CARE ABOUT 210 DAYS POLICY AND REFUND AND ALL. AND IF YOU TRY TO MAKE BIG ISSUE THEY JUST IGNORE YOU OR ALWAYS REPLY THE SAME ASKING DOCUMENTS AND EVEN IN SOME CASE THEY BLOCK/LOCK YOUR PAYU IF YOU ARE TRYING TO MAKE IT BIG ISSUE)
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Aug 17, 2023
Complaint marked as Resolved 
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